1S1Stop CRM

Terms of service

Last updated 19 August 2026

These terms govern your use of 1Stop CRM. By creating a workspace you agree to them.

Your account

You are responsible for the accuracy of your account details, for keeping your credentials secure, and for the actions of everyone you invite into your workspace.

You must be authorised to connect any channel you connect, and to message the customers you message through it.

Acceptable use

Do not use the service to send unsolicited bulk messages, to break the rules of a connected platform, or to store data you have no right to hold.

Third-party platform policies apply in full. A platform suspending your account for policy breaches is outside our control.

Subscriptions and billing

Trials are free and require no card. Paid plans are billed in advance per workspace, monthly or annually.

Upgrades take effect immediately. Downgrades take effect at the end of the current billing period, provided you are within the limits of the smaller plan.

Cancelling stops future billing; your workspace remains available until the end of the period you have paid for.

Your data

You own your data. We process it to provide the service, in line with our privacy policy.

You can export it at any time and request deletion after cancellation.

Availability and support

We work to keep the service available and monitored, but we do not guarantee uninterrupted operation. Planned maintenance is announced in advance where practical.

Support is provided by email on all plans; Enterprise includes priority support and onboarding.

Changes

We may update these terms as the product develops. Material changes will be announced in the product and by email before they take effect.